Alternative Dispute Resolution in South Africa

Product Details:Author(s): Wiese, T Year Published:2016Edition1st EditionType:Print | Soft CoverLanguage:EnglishAbout this publicationAlternative Dispute Resolution in South Africa: Negotiation, mediation, arbitration and ombudsmen addresses the increasing use of alternative dispute resolution mechanisms in resolving disputes rather than resorting to court-based litigation. The focus of the book is on the resolution of commercial and labour disputes.
Alternative Dispute Resolution in South Africa covers negotiation, mediation, arbitration, ombudsmen and administrative dispute resolution. The skills, techniques and relevant statutory framework for each field of alternative dispute resolution are discussed, and local and international examples of the application of the relevant principles are provided.Content
Introduction
Definition of alternative dispute resolution
Advantages of alternative dispute resolution 
The evolution of disputes 
Types of alternative dispute resolution
Negotiation
Negotiation skills
The negotiation process 
Different negotiating styles
Game theory 
Negotiation ethics 
Introduction to mediation
Definition of mediation 
Types of mediation 
Other uses of mediation 
The advantages of mediation
Power and procedural fairness in mediation
Facilitation 
The use of mediation internationally 
International mediation trends
Voluntary mediation
The mediation process 
The role of the mediator 
Mediator skills 
Statutory mediation
Court-related mediation
Mediation in terms of the Companies Act 
Other legislation providing for mediation 
Conciliation in terms of the Labour Relations Act
The statutory framework 
Conciliation defined 
Jurisdiction to conciliate 
The referral of a dispute for conciliation 
Attendance at conciliation 
The conciliation process 
Confidentiality 
Agreement 
Certificate of outcome 
Review of conciliation proceedings 
Con-arb 
Introduction to arbitration
Definition of arbitration
Differences between arbitration and other dispute resolution methods
Types of arbitration
Sources of the South African law of arbitration 
Arbitration in terms of the Companies Act
Arbitration internationally 
The Arbitration Act
Proposed law reform 
The arbitration agreement 
Court intervention in arbitration proceedings 
Arbitrators and umpires 
The arbitration proceedings 
The award
Review of arbitration awards 
Arbitration in terms of the Labour Relations Act
Arbitration by the CCMA
Arbitration by councils
Private arbitration 
Special types of arbitration 
Review of arbitration proceedings
Ombudsmen
Definition 
The powers of ombudsmen
Types of ombudsmen 
Public sector ombudsmen 
Industry ombudsmen 
Organisational ombudsmen 
Administrative dispute resolution
The Constitution 
The Promotion of Administrative Justice Act 
Administrative dispute resolution procedures
Interest / Benefit to
Law students
Legal practitioners
Legal advisers
Labour relations practitioners