Communication Handbook, The

Product Details:
Author(s):
Cleary, S (Editor)
Year Published:
2020
Edition
4th Edition
Type:
Print | Soft Cover
Language:
English
About this publication
The advent of globalisation, and the rise of entrepreneurialism and the virtual office, make the ability to communicate independently and effectively increasingly valuable. Against a background of technological innovation, this fourth edition of The Communication Handbook sets out the principles underlying effective communication today and then focuses on their application, enabling students in all fields of study to develop and refine their reading, listening, speaking and writing practices
 
Key Features/ benefits
Interactive online student support material
Exercises and templates to reinforce theories and techniques taught in class and covered in the book and that are set within and inclusive real of experience of the student audience, located within the South African context
A chapter devoted to some of the more difficult areas of English grammar specifically for the second-language English speaker
Learning outcomes for students to judge how successfully they have learnt and engaged with the topics covered in the different chapters
New editions only: Main updates 
A new chapter based on the self/ sender and issues such as assertiveness, emotional intelligence and mindfulness with a focus on the self as communicator
A new chapter on Communicating for Diversity
Content
Chapter 1: Communication Theory
Chapter 2: Self and sender
Chapter 3: Intercultural Communication
Chapter 4: Small-group Communication
Chapter 5: Reading and Note-taking
Chapter 6: Listening
Chapter 7: Audience and Purpose
Chapter 8: Oral Communication
Chapter 9: Written Communication
Chapter 10: Business Correspondence
Chapter 11: Shorter Business Messages
Chapter 12: Digital MediaChapter 13: Academic Writing
Chapter 14: Articles
Chapter 15: Report Writing
Chapter 16: Meetings
Chapter 17: Grammar in Use
Interest / Benefit to
Undergraduate students at university and university of technology who wish to gain a grounded understanding of the communication process in the workplace.