Healthcare Service Management

Product Details:
Author(s):
Bezuidenhout, M ,
Jooste, K and
Muller, M
Year Published:
2020
Edition
3rd Edition
Type:
Print | Soft Cover
Language:
English
About this publication
This updated and improved edition of Healthcare Service Management presents the latest best practice guidelines related to the management of a healthcare organisation. The text examines those aspects of management that are specific to healthcare institutions, including health-related legislation, common law, and ethics. In addition to fulfilling the needs of the nursing student and lecturer, it will serve as a reference on healthcare service management for any practising manager.
This new edition pays particular attention to accessibility with an improved content listing, index and clear subject headings. In addition, new content is included on:
the legal, ethical and professional framework of healthcare service management, including the management of HIV/AIDS
the King III Corporate Governance report
the latest general management theories, including information on conflict management, motivation, assertiveness, problem-solving, performance appraisals, budgeting, financial terminology and managerial accounting.
Main Updates
Focus on diversity management, cultural competence, social justice and inclusiveness.
Include knowledge of quality management; risks in healthcare setting; managing current factors and trends, assessment of patient satisfaction; knowledge of ethical and bioethical issues.
Refreshed references and recent research
Key Features:
Outcomes specified for each chapter
Diagrams to support the text
End of chapter self assessment questions
Content
Chapter 1 Management of a healthcare organization
Chapter 2 Strategic management of a healthcare organization
Chapter 3 Selected management models and theories
Chapter 4 Dimensions of functional management in a healthcare organization
Chapter 5 Change management in a healthcare organization
Chapter 6 Communication management in a healthcare organization
Chapter 7 Marketing of a healthcare organization
Chapter 8 Healthcare service planning and commissioning
Chapter 9 Management of HIV and AIDS
Chapter 10 Nature and scope of human resource management
Chapter 11 Planning and provision of human resources
Chapter 12 Maintenance of human resources
Chapter 13 Utilisation of human resources
Chapter 14 Performance management and development of human resources
Chapter 15 Fair labour practice
Chapter 16 Leadership in healthcare service management
Chapter 17 Financial management of a healthcare organisation 
Chapter 18 Risk management in a healthcare organization
Chapter 19 Quality improvement models in a healthcare organization
Chapter 20 Continuous quality improvement in a healthcare organization
Interest / Benefit to
Practising healthcare service managers (including those preparing for accreditation or certification), lecturers, researchers, senior or post-graduate students involved in healthcare service management.
Management courses in other disciplines